Built CLough - Privacy Policy

Effective Date: 06/20/2024

Built Clough ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website [URL], use our services, or otherwise engage with us. By using our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Contact information (such as email address, phone number, and mailing address)
  • Payment information (e.g., credit card details)
  • Account information (e.g., login credentials, username)

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Non-Personal Information:

  • IP address
  • Browser type
  • Operating system
  • Pages viewed on our website
  • Referral source (how you arrived at our website)

Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your experience on our website and to track user activity. You can control cookies through your browser settings.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our services
  • To process transactions and manage your account
  • To send appointment reminders, confirmations, and promotions (with your consent)
  • To respond to inquiries or provide customer support
  • To personalize your experience on our website
  • To comply with legal requirements

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3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Mobile information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf (e.g., payment processing, email communications, hosting services). These providers are contractually obligated to safeguard your information.
  • Legal Compliance: We may disclose your information if required by law or in response to legal requests (such as a subpoena, court order, or government inquiry).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner.

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4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

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5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights concerning your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual retention obligations.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.
  • Cookies: You can control cookies by adjusting your browser settings.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

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6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once we no longer need your information, we will securely delete or anonymize it.

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7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we may have collected information from your child, please contact us, and we will promptly delete the information.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. If we make significant changes, we will notify you by posting a prominent notice on our website or through other communication channels.

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9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

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Built Clough
520 S. 14th Street, Herrin
Email: hello@builtclough.com
Phone: 618-956-0808

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